170 Marketing Trends found for Research / Consumer research


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Global Smartphone Penetration to Hit 66% In 2018

Trend Summary: Smartphone penetration is predicted to reach 66% by 2018.


According to Zenith’s Mobile Advertising Forecasts 2017, published today, by 2018, 66% of individuals in fiifty two key countries will own a smartphone, an increase of ...

[Estimated timeframe:Q3 2017]

... 3% in 2017 and 58% in 2016.

The spread of smartphones and other mobile devices is increasing the number of contacts between brands and consumers, by giving consumers new opportunities to connect to media content wherever they are, at any time in the day.

Some of these contacts take the form of paid advertising in third-party content, but mobile technology is also enabling broader brand experiences, such as branded content and social media engagement.

Western Europe and Asia Pacific continue to lead the world in smartphone ownership. Zenith predicts that predict that five markets will have smartphone penetration above 90% in 2018: the Netherlands (94%), Taiwan (93%), Hong Kong (92%), Norway and Ireland (each at 91%).

Moreover, eleven markets will have penetration levels between 80% and 90%, all of them in Western Europe and Asia Pacific with the exception of Israel, where penetration will be 86%.

The country with the highest number of smartphone users will be China, with 1.3bn users, followed by India, with 530 million users. The USA will come third, with 229 million users.

Read the original unabridged Zenith article.


All data sources are attributed with links to the original insight. The insight is then summarised and, where appropriate, enhanced with additional information.

Source: Zenith’s Mobile Advertising Forecasts 2017
MTT insight URL: https://marketingtrendtracker.com/article.aspx?id=7249

Age Is No Longer an Indicator of Consumer Attitudes

Trend Summary: Marketers should be aware that age has become an outdated indicator of consumer attitudes and behaviour.


According to Andrew Mulholland, managing director at London headquartered ad agency The Gild, brands should know about the so-called 'New Conservatism' in which a consumer's age is ... 

[Estimated timeframe:Q4 2016]

...  an outdated indicator of attitude and behaviour.

Posits Mr Mulholland: "Following a major new research study it is clear to us that age can no longer be taken as a short-cut to the attitudes, beliefs and motivations of any given age group".

"In fact, attitudes usually vary within the confines of a single demographic group more than they do across generations.

The Gild's recent Generation Study revealed that only 25% of consumers match a traditional age profile, thereby posing the question: Is 75% of targeting wrong?

Over half (59%) of Generation Z respondents describe their attitudes as being between ‘conservative’ and ‘moderate’ on issues including same-sex marriage, transgender rights and marijuana legislation.

Comments Mulholland: "Look at the data at a superficial level and we conclude they’re a conservative generation. Look more deeply and yes, more than expected are conservative, but plenty are not; some are extremely liberal".

"It’s also important to bear in mind that they’re currently of an age where they’re exploring their opinions and attitudes, so much could change, very quickly".

Read the original unabridged The Drum.com article.


All data sources are attributed with links to the original insight. The insight is then summarised and, where appropriate, enhanced with additional information.

Source: TheDrum.com
MTT insight URL: https://marketingtrendtracker.com/article.aspx?id=7019

Social Media Users Increasingly Reject Brand Intrusions

Trend Summary: Although newer social platforms are growing rapidly, over a quarter of global internet users "actively ignore" social posts by brands.


Consumers, it seems, are getting increasingly savvy about the wiles of brands and marketers. This trend is revealed in the latest Connected Life study by WPP Group's research arm Kantar TNS, which examines and reports on the digital attitudes and behaviours of ...

[Estimated timeframe:Q3 2016]

... 70,000 internet users in fifty-seven nations. 

Usage of newer social platforms is growing rapidly, but over a quarter of internet users worldwide say they "actively ignore" social posts or content from brands.

Twenty-six percent of global survey respondents claim they "went out of their way" to avoid branded content, a figure that rose to 57% in Sweden and Denmark. Scepticism was rather less marked in Saudi Arabia (15%) and Brazil (19%).

Notes the report: "Although social platforms start out ad-free, focusing initially on growing the number of users, the need to monetise inevitably leads to the introduction of ads".

The report also identifies other problems for brands, citing in example the fact that consumers feel increasingly bombarded by the presence of brands on social platforms, with 34% of the survey sample saying they feel "constantly followed" by online advertising.

Read the original unabridged Warc.com article.


All data sources are attributed with links to the original insight. The insight is then summarised and, where appropriate, enhanced with additional information.

Source: Warc.com
MTT insight URL: https://marketingtrendtracker.com/article.aspx?id=6992

Consumers Are Disrupting the Advertising World, Claims IAB

Trend Summary: According to the US Internet Advertising Bureau the era of people-centric advertising has arrived.


Hyping next week's 2016 IAB MIXX Conference, the US Internet Advertising Bureau [IAB] claims that "consumers are disrupting the advertising world", citing one of the tech industry's favorite terms. For digital advertisers, this may seem like a difficult fork in the road and ....

[Estimated timeframe:Q3 2016]

... it is.

But the IAB also sees consumer disruption as an opportunity for marketers to look at themselves honestly and fully: "To deeply reflect on our practices, methods and technologies in order to come together and chart the best path forward as a community."

Programmatic commands the majority of digital adspend, effectively bringing about the marriage of creative and data.

Despite programmatic's lack of sexiness, it's a sophisticated way to target consumers across ad formats, channels and devices. As an industry, we've spent the last decade building programmatic buying and targeting foundation.

Now, however, how does the ad industry make room for storytelling, and how do we create and deploy compelling storytelling at scale? How do we build out the creative tools and services for the programmatic ecosystem? And how do we continue to pave the way for higher function buying?

Concludes the IAB: "Despite its lack of sexiness, programmatic is a sophisticated way to target consumers across ad formats, channels and devices".

Read the original unabridged AdWeek.com article.


All data sources are attributed with links to the original insight. The insight is then summarised and, where appropriate, enhanced with additional information.

Source: AdWeek.com
MTT insight URL: https://marketingtrendtracker.com/article.aspx?id=6978

New Content Search Engine Powered by AI

Trend Summary: In the wake of much hype and razzamataz, Artificial intelligence [AI] is invading all types of media and platforms.


Concious that marketers currently create an average of six times more content per month than they did a decade ago, New York based social media company Unmetric has built a search engine that enables marketers to identify ...

[Estimated timeframe:Q2 2016]

... what their competitors are doing.

Unmetric has has unveiled Discover, a search engine and research tool that aggregates content posted by more than 40,000 brands on Facebook, Twitter and Instagram over the last four years, displaying it's findings as tiles in a database.

This enables marketers to search for content by keywords, time, level of engagement, industry and other parameters such as geography, also identifying the content or topics that performed favourably for specific brands, e.g the 'most liked' piece of content.

According to Forrester Research analyst Ryan Skinner: "Content marketing must support customer experience". He also believes that "customers’ interactions with your brand rest on content, whether they are discovering answers to a problem, trying to understand your products, or engaging with your brand or community."

The Discover search engine has only just launched, but future versions will determine the success of the content before using it, says Lakshmanan  Narayan, Unmetric's ceo. Today the platform guides decision making, but in future it will help make some of those decisions via artificial intelligence".

While there are a variety of creative tools, this one focuses on the content and the creative process, presenting themes and helping marketers gain ideas to generate their own concepts, especially around important retail events like Father's Day or back-to-school. It also reduces the chance of becoming a content copycat.  "The last thing Target wants is redo an ad that Kohls ran last year"says Narayan.

Read the origninal unabridged MediaPost.com article.


All data sources are attributed with links to the original insight. The insight is then summarised and, where appropriate, enhanced with additional information.

Source: MediaPost.com
MTT insight URL: https://marketingtrendtracker.com/article.aspx?id=6913

Mobile Media Lures Consumers Worldwide

Trend Summary: Five key trends are shaping the future of mobile connectivity worldwide.


According to a global survey released today by New York headquartered multinational professional services firm Deloitte Touche Tohmatsu, the so-called 'connected consumer' is evolving at an ...

[Estimated timeframe:Q3 2016]

... astounding rate.

The Deloitte team surveyed almost 50,000 cross-generational consumers in six continents and thirty-one countries to establish the mobile trends that influence some of the most impactful purchasing decisions.

  1. Mobility comes in all shapes and sizes—globally almost 10% of consumers own wearable devices, with the highest growth rate. Smartphone and tablet penetration continues to increase.
     
  2. Consumers can’t get enough mobile screen time—93% of the consumers in emerging markets and 78% in developed markets look at their phone within an hour or less of waking up.
     
  3. Text and instant message are consumer favorites—globally all consumers check text messages and instant messages (IM) first thing in the morning.
     
  4. Mobile payment usage is picking up speed, with the number of consumers reporting in-store payments usage at least doubled, and in some countries, usage was more than four-to-five times higher than the previous year.
     
  5. Network versus Wi-Fi is a regional preference. In the Americas Wi-Fi is the preferred method to connect to the internet, while Europe and Asia-Pacific prefer 4G mobile.


Deloitte Touche Tohmatsu's first edition of the Global Mobile Consumer Trends report provides a 360-degree view of the connected-consumer and focuses on consumer behaviors, trends, and opinions for a broad range of wireless and mobility products and services.

The survey also highlights differences in consumer usage habits between specific countries.

Read the original unabridged Deloitte Touche Tohmatsu report.


All data sources are attributed with links to the original insight. The insight is then summarised and, where appropriate, enhanced with additional information.

Source: Deloitte.com
MTT insight URL: https://marketingtrendtracker.com/article.aspx?id=6899

Global Middle Classes Boom

Trend Summary: Almost 100 million households worldwide have entered the consuming middle-class income bracket over the past two years.


According to a new global survey conducted by information and measurement company Nielsen on behalf of financial services giant Credit Suisse, the role of young consumers is ...

[Estimated timeframe:Q2 2016]

... an essential component of this development.

However, the worldwide adoption of ecommerce is also an important factor, given that the proportion of internet users who shop online rose to 30% in 2015.

The survey findings are based on 16,000 face-to-face interviews with consumers from nine emerging economies: Brazil, China, India, Indonesia, Mexico, Russia, Saudi Arabia, South Africa and Turkey.

The report identified India as the"biggest ecommerce opportunity", noting that "the average Indian respondent's income has increased by double-digits compared with a decline for the [emerging market] average, although income expectations going forward have moderated."

However, it is in China that younger consumers have really made an impact, the survey reporting that shoppers aged between 20 and 30 are expected to contribute to 35% of the country's total consumption over the next five years, up from the current figure of just 15%.

Read the original unabridged Warc.com article.


All data sources are attributed with links to the original insight. The insight is then summarised and, where appropriate, enhanced with additional information.

Source: www.warc.com
MTT insight URL: https://marketingtrendtracker.com/article.aspx?id=6867

Loyalty Marketing - Does It Have a Future?

Trend Summary: There is a serious disconnect between what brands know to be important and the actuality of their customers experience.


Two recently released industry reports enable marketers to identify the major disconnects between consumer expectations and the reality of their actual experiences, raising the all-important question of what it takes for brands to satisfy their most valuable customers and increase ...

[Estimated timeframe:Q1 2016]

... lifetime value.

Last autumn US industry group industry group Loyalty360 surveyed over 150 brand marketers across multiple industries for its 2015 CX Landscape report.

The research revealed a host of fundamental customer experience challenges for companies, prominent among which was the striking disconnect between what brands know to be important and the reality of their customer experience efforts.

While more than 69% of respondents agreed that customer experience comprises all of the interactions or touch-points with the customer, the vast majority of respondents (90%) reported relying heavily on a single touchpoint (email) for customer communication.

In similar vein, 70% of survey respondents cited a mobile app as "important" or "very important" to their organisation’s customer experience delivery, yet almost one-quarter of respondents acknowledged that there had been no mobile app adoption at all.

Other issues raised in the report include a failure to personalise (63% say it’s key, but less than half the respondents employ personalisation methods) and data that doesn’t yield the insights needed to improve customer experience.  They also cited weak metrics that tied programs to ROI.
 

Read the original unabridged ChiefMarketer.com article.


All data sources are attributed with links to the original insight. The insight is then summarised and, where appropriate, enhanced with additional information.

Source: ChiefMarketer.com
MTT insight URL: https://marketingtrendtracker.com/article.aspx?id=6855

The Life and Times of Generation Z

Trend Summary: Marketers should not make glib assumptions about the Generation Z age group given its contradictory attitudes and habits.


A paper published today by Warc [World Advertising Research Center] warns marketers not to make slick assumptions about the Generation Z age group, given its post-Millenial characteristics and everchanging culture. Members of this age group are defined as people with birth years ranging from ...

[Estimated timeframe:Q1 2016 - Q4 2025]

... the mid-or-late 1990s to 2010 and onward to circa 2025.

G-Zers contradictory attitudes and habits while their culture is ever changing.

Such traits make long-term planning problematic according to Warc's Toolkit 2016, which quotes one researcher as saying five years is too far ahead ahead.

The age group's sometimes contrary nature is evident in the research which found 86% of GZ-ers use their smartphone several times a day, while  79% agree that people of their age spend too much time on digital devices.

Moreover 69% watch more than two hours of television daily, while 70% say they watch more than two hours of YouTube content daily.

Despite these apparent contradictions, there are some things that can be confidently stated about "Generation Swipe", including its affinity with digital technology.

Research conducted in Asia also suggests that access to technology by GZ-ers  is shaping not just media consumption but friendships and entire lives: in Vietnam, half of this age group said they felt most comfortable communicating via chat apps or text.

Read the original unabridged Warc.com article.


All data sources are attributed with links to the original insight. The insight is then summarised and, where appropriate, enhanced with additional information.

Source: Warc.com
MTT insight URL: https://marketingtrendtracker.com/article.aspx?id=6801

New Technolopgy Enables Marketers to Measure Mobile Ad Response

Trend Summary: New technology enables marketers to run studies to ascertain how people respond to their mobile ads.


To enable brands to quantify the impact of mobile ads after they're displayed to consumers, WPP Group offshoot Medialets is linking its ad-targeting technology to the group's Millward Brown Digital brand-lift studies. After serving a mobile ad, marketers will be able to run a study to ascertain whether or not the ad is remembered by it's ...

[Estimated timeframe:Q1 2016 Onward]

... target audience.

This is manna from heaven for marketers who have struggled for years to prove that mobile advertising is effective, largely because smartphone-size campaigns lack the same measurement and targeting capabilities expected by desktop advertisers.

Says Richy Glassberg, Medialets ceo: "What marketers are concerned about today is the staggering shift from desktop to a mobile device".

Glassberg also notes that "In the last two to three years, mobile has taken 60% of all digital usage, but the spending is so far behind. The tools that they use in desktop aren't translating to mobile."

Instead of using cookies, Medialets' technology anonymously tracks mobile IDs to help advertisers target specific groups of consumers. After identifying that someone saw an ad, brands can run follow-up surveys with questions like "Do you remember the ad you just saw?" or "How likely are you to buy the product you just saw advertised?"

Read the original unabridged AdWeek.com article.


All data sources are attributed with links to the original insight. The insight is then summarised and, where appropriate, enhanced with additional information.

Source: AdWeeek.com
MTT insight URL: https://marketingtrendtracker.com/article.aspx?id=6800



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